Heidi has dedicated over eight years to supervisory roles, demonstrating exceptional leadership and management skills. With a profound understanding of mental health issues and the criminal justice system, Heidi has made significant contributions to these fields. Her expertise extends to working with senior citizens, particularly those with dementia, where she has shown remarkable compassion, consistency and effectiveness.
Heidi’s work with Alzheimer’s and dementia residents is a cornerstone of her career. She has developed a deep understanding of the unique challenges faced by individuals with dementia and their families. Heidi excels in creating and implementing personalized strategies that address the cognitive, emotional, and physical needs of her residents. Her approach is holistic, ensuring that every aspect of a residents’ well-being is considered and cared for.
In her role here as the Director of Memory Care, Heidi has managed daily activities for our Dementia residents, including cognitive, spiritual, emotional, and physical activities to assist residents in their wellbeing. She has introduced innovative techniques to engage and stimulate the residents, helping to maintain their cognitive functions and improve their quality of life. Heidi’s compassionate care has not only enhanced the lives of her residents but also provided much-needed support and reassurance to their families.
Heidi’s ability to communicate effectively and empathetically with dementia residents has been instrumental in building trust and fostering a sense of security. She has developed strong relationships with the families, providing updates and addressing any concerns. Her dedication to ensuring the emotional well-being of both the residents and their families is evident in her daily interactions and long-term care strategies.
Heidi has developed and implemented strategic programs that significantly increase productivity and efficiency. She has overseen program budgets, resource allocation, and quality assurance, ensuring successful program delivery. Her collaboration with other department heads to define objectives and success criteria has been instrumental in her projects’ success.
Heidi excels in assessing and identifying the needs, creating personalized care plans, and collaborating with multidisciplinary teams to ensure comprehensive care. Her compassionate communication with elderly residents and their families has built strong, trusting relationships, ensuring their emotional well-being, and managing their daily activities with care.
Her conflict resolution skills have helped create a positive work environment, and her strategies have consistently enhanced her team. Her ability to work along side of her team has helped bring consistency and hands on learning to assist with more effective service delivery to residents and families.
