Wesley Bates
12:24 21 Aug 24
My mom has lived in the memory care home at Discovery Village at Southlake for 8 months, and I could not be happier and more impressed with the care provided. My father resides in the same building but on the assisted-living side. When I tell you, this is the most phenomenal place you could ever place your parents, I mean it. These people have become my extended family, and are so flexible with requests. Lulu provided excellent insight when admitting my mother. And has been nothing shy of amazing for the last eight months. He does everything to accommodate my father‘s request to see my mother for breakfast lunch and dinner. The memory care unit has my mom ready for my dad to pick up every day for all of her meals. And even when she could no longer come out for most meals, they encouraged him to come visit her every single meal in the memory care unit . Miki, Alphie, Rose, Ruth and so many more provide daily care for my parents as well as me…the kiddo. Tamika and Dinesh help her get ready for all of the happy hour activities with my dad. They are checking on her constantly. Anytime I make adjustments to her medications, they call. They let me know how she is doing with her sleeping and her overall health. I visit daily, so I know how this operation truly works. These people are nothing shy of amazing when caring for your parents. I have built a bond with all and they share in the journey loving my parents like their own. They are so caring, loving and very special people. They hold my mom, they hug her regularly, they assist her in eating and make sure she has direction with every day activities. They even helped me plan a birthday party for my mom this past Friday and it was a huge hit by allI!!
Abigail Bates
21:01 16 Aug 24
I Started looking at Discovery Village in Southlake in late October 23, after a hospitalization with my Mom. Ken and Hollie (located in building 2) helped me tour the place and each floor plan of apartments. They were incredibly welcoming and spent quality time with me. I did not feel rushed, as this is a big decision to make for my parents. Upon leaving they gave me the most gorgeous apple pie.The details that go into assisted living are complex to say the least. Rutez (evaluation nurse) drove all the way to Frisco hospital to help evaluate the care transition plan for my parents and see the level of care they needed as individual people. All helping hand were on deck. Every rode block I hit, Ken, Hollie and Rutez were there strategically guiding me every step in the way with patients and kindness. We moved in December 16th and the welcoming and support only continued. All hands are consistently on deck to help me make decisions for my family.My mom needed to move to memory care in January. With the assistance of Dr. Hernandez, Pam (PA), LuLu (memory care director) and Rutez, their care team made this complicated decision an easier transition for my family. The care team is still helping me today in this journey. We are in the process of making one final move for my Dad in Feb. so he can be right next to my Mom in the same building. Ken, Hollie and Don (building one) have helped me switch apartments and leases quite quickly.So in my closing it doesn’t matter if you are building 1 or 2, the care teams are not only wonderful with building individualized care plans for your parents. But they are also wonderful at helping navigate the complexity of assisted living requirements and life changes for families.
Deborah Dowling
18:09 13 Aug 24
My Mother has lived at Discovery Village Southlake in Assisted Living for many years. The care is excellent, the facility is beautiful and I can't say enough good things about the entire staff. There are many activities provided daily, delicious meals, cleaning and laundry services and any possible need is met with a smile. Knowing my Mother is well cared for allows me to manage my other responsibilities while knowing that she is in good hands!
Joyceanna Delight Justice
15:21 11 Aug 24
I very much appreciate the superb, compassionate care and service my mother receives as a multi-year resident of Discovery Village at Southlake. Don Mills, facility director, and Christian, medical director, are always present and respond in a quick and efficient manner. Tracy Boggs, business manager, is very friendly and always helpful. The front desk staff is top-notch and consistently keeps things running upbeat and smooth. The caregiving staff is well-trained and provides kind, thoughtful care. Additionally, the in-house rehab services are very good. Last, but not least, I want to express my sincere gratitude and thanks for the facility's contracted medical group, QuestCare (Doctors Hernandez and PA's) who continually provide timely and exceptional medical services. My mother often comments that she is glad she chose to live in this community!
Judith Vest
16:51 09 Aug 24
Staff have been wonderful!! From the evaluation to her current care. Moved my mother in a month ago. Anytime I have a question or concern Hollie is the best and quick to respond. Helps tremendously!!!
Sir Melvin Ford
15:59 09 Aug 24
Lovely place to work I love my residents and my coworkers upper management really listens
john fix
14:33 09 Aug 24
Great place to work..the team here cares about the quality of care for our residents it's nice to be a part of such a good team
Barbara Templeton
14:16 09 Aug 24
It's a great place to work.
Deidra Reed
00:57 09 Aug 24
Great facility with a kind and knowledgeable staff. Thanks Discovery Billage for caring for my aunt.
Judith Williams
21:47 08 Aug 24
Extremelyy welcoming staff. So kind and helpful
Lydia Lenning
21:44 08 Aug 24
I am a team member at Discovery Village and Southlake. our facility is amazing. our staff is amazing and our residents are wonderful. what a wonderful place for your loved one.
Amanda Johnson
21:41 08 Aug 24
I visited this community and the staff and grounds are really nice! i WOULD recommend this for anyone looking for a welcoming home.
Herths Northcraft
21:34 08 Aug 24
Beautiful community, and wonderful staff! My husband and I have been to the community multiple times for their holiday and spring market, and we were greeted with such welcoming hands. If you or a loved one is looking for a community I highly recommend Discovery Village at Southlake!
Lara Wadle
21:05 08 Aug 24
Such a beautiful and lovely community! Staff is exceptional and so nice to work with!!
Makenzie Cole
21:05 08 Aug 24
The community is very welcoming, the staff is super nice to be around
Robin Ricker
20:53 08 Aug 24
Great community! Friendly staff!
Jose Estrada
20:28 08 Aug 24
Discovery Village at Southlake is a phenomenal place to be! The atmosphere of the community is very welcoming, and the staff are great. I highly recommend choosing this community.
Shannon Anderson
20:20 08 Aug 24
The whole staff and community here is amazing! But Hollie is absolutely the best! She has the biggest and most caring heart, always putting others needs above her own. She's passionate about her job and loves helping folks get settled in their new home.
Blesson George
18:49 08 May 24
Great community love my friends Lulu and Christian! Rutez is also a great nurse and the EDs do a great job at taking care of all the residents and their needs. Love partnering with this community! A great sales team here as well with Carolyn, Ken, and Holly!
Gwen Cantu
00:52 28 Mar 24
From the moment you walk into this community, you can sense the quality and and attention to detail. The staff is easy to work with and have genuine interest in the folks that live here. People are usually out and about and smiling as I walk through the building, and the activity calendar is robust and engaging! The administrator can always be found out of his office visiting with folks and making sure the building is in top shape. Some places just feel good, and this is one of those places!
rosalyn royal
16:05 20 Feb 24
I have lived here a little over a year and have never regretted choosing Discovery over others I checked out. My sons say it is "lovely" here and I concur. I have made good friends here and have gotten to know the staff. Christian, the Medical Director, is exceptional and welcoming always; Don, the Director, is great and always has a listening ear. The general staff, from servers in the dining room to staff on the floors to activities staff to business office staff, etc are involved, encouraging, and interested in residents. And a big plus is Physical Therapy right here, a PA we can regularly see, and consistent housekeeping and laundry services. Overall, I highly recommend Discovery Village Southlake.
trips
16:18 17 Feb 24
My mother has been living at Discovery Village, Southlake, Assisted Living for 20 months. We have been very happy with the level of care that she has received. They have a number of activities both in the building and out. The food is not gourmet, but is good. The Physician's Assistant that she sees is excellent. She is very quick to respond and sees her in her apartment. Any complaints within the community have been addressed quickly. There has not been a huge turnover in staff since she has been there which contributes to the stability of the community. I would definitely recommend Discovery Village, Southlake, Assisted Living for your loved one.
David Hernandez
15:50 08 Feb 24
Compassionate team, long standing leadership, and advanced programs that cater to specific needs of the senior population.
Jim Carter
22:05 06 Feb 24
The staff at this Senior Living Facility is unmatched, especially Hollie Ricker. She and the rest have gone out of their way to make sure the move in for our parents went exceptionally smooth. The facility itself is extremely nice and very comfortable. Our parents, both of whom have dementia, have settled in nicely and the staff goes out of their way to make them feel at home. I highly recommend Discovery Village at Southlake for anyone needing a home for their aging parents.
Cody Tower
18:58 02 Feb 24
I have the chance to visit Discovery Village at Southlake on a regular basis. The campus is stunning and the feel on the inside is warm and inviting. I have been very impressed with longevity of the care team, which is a true prize in today's healthcare environment - They deliver consistent quality care and genuinely kind service. They also provide an outstanding independent living, assisted living, and memory care lifestyle ... and they boast the best nursing center in DFW!
Sara Valentine
04:40 02 Feb 24
Excellent and incredibly compassionate care especially in the memory care unit!If you have a family member in need of memory care, then you will not find another facility that will work as hard as Discovery Village in Southlake to make the transition smooth and as comfortable as possible for any resident in need of care.The memory care director “Lulu” goes above and beyond in every capacity to ensure your loved one is taken care of with any and all needs! He is easy to talk to and makes himself available at all times!He truly cares about the residents and their families and the stresses that go along with having a loved one suffer from dementia. The whole team is amazing and they show so much love and respect to all the residents.❤️
Valerie F
18:40 01 Feb 24
My parents have been living in Discovery Villages Assisted Living Facility in Building 1 for a little over a year now and we highly recommend it. The entire staff, from the facility director to the dining room staff and housekeeping staff are engaged with the residents and their families. We have never had an email, text, or phone call go unanswered. The staff work hard to keep residents happy and healthy and their families informed of their progress.The facility is beautiful inside and out. They have a husband and wife doctor team whose PA, Pam visits residents on a weekly basis. Both doctors and Pam, the PA are fabulous! They have on-site Speech, Occupational, and Physical therapy which my mother is currently using and they are excellent as well. Plus, they just brought on a Neurologist that will see patients at the facility.For appointments outside of the facility, they have a van that can be scheduled on Monday, Wednesday, and Friday. The van also transports residents to various stores/activities on a weekly basis. The van driver Robert is great.When my parents first moved into the facility, we had issues getting their long term care policy to pay. Tracy, in the business office worked with us for several months to help get the issues resolved. My mother’s needs have changed over the past year and the facility director, Don and the nursing director, Christian met with us several times to determine the best path forward for her. They encouraged us to contact them at any time with questions or concerns and we have, always with quick response times from them. We like that they have Memory Care as well as Assisted Living in the building. Lulu, the director of the Memory Care division gave us a tour recently and was extremely helpful and informative.The front desk staff, Beth, Linda, and Renee are excellent. Visitors and residents are always greeted with a smile and conversation. They are aware of how the residents are doing, what activities they enjoy, and can help with anything you need from scheduling outside doctor’s visits, maintenance requests, and more.My parents have been very happy living at Discovery Village and we highly recommend it to all.
Kate B.
15:01 31 Jan 24
My first review and it’s well deserved. I toured with my parents a few weeks ago with Don who is the director. They are still talking about it and we couldn’t be more thrilled. The facility was clean, staff were kind and Don really helped to put my parents at ease with the thought of moving. Highly recommend taking a look around you won’t be disappointed.
joni smith
02:03 31 Jan 24
Amity Hosoice has worked along side the staff at Discovery for many years and it has been a wonderful partnership providing excellence in patient care. Building is well maintained, clean and staff provides excellent care to the residents. The leadership is approachable and works in partnership to be sure the residents and families have the very best!
Tina Thompson
18:54 30 Jan 24
I have been visiting, volunteering, and partnering with this community for about a year. As a hospice Director, I’ve also had a few residents on service and have always witnessed professionalism, extremely courteous and kind, compassionate staff.
Christian N
19:15 29 Jan 24
There is no place like Discovery Village for me. I have been around since 2011 and could never think of a better place to serve our residents. Rather than seeing myself as an employee, I see myself as a resident, a family member, and a member of the staff. Taking care of our beloved residents is a calling for me.For me, residents are more than numbers; they are part of our Discovery Village family.In my role as Director of Health Services, I am responsible for establishing the best interventions and strategies for delivering quality care.A team with the same purpose and motivation is essential to providing quality care. As our Executive Director, Don Miller is a caring and compassionate leader, he is committed to ensuring that residents receive the best care and that all staff members are happy to serve residents.Our company is blessed to have staff who did not run away but remained with the organization to care for our beloved residents during the COVID-19 pandemic.Having a great management team makes Discovery Village a better place to live and work.Residents at Discovery Village can receive outpatient therapy in the building to help them remain as independent as possible.
MJ Meisinger
16:48 29 Jan 24
Discovery Village was a wonderful option for my mother when she was rehabbing after a hospital stay. The nursing, physical therapy and office staffs were all very friendly and helpful. They took great care. Plus the location was very convenient and such beautiful surroundings.
aime LULU
05:34 29 Jan 24
I have been in this community for years , truly Discovery is great place to work. A place to grow , a place to trust ! We love our residents, we treat them with respect, compassion and dedication at the point they feel home. Family members and staff work together to meet our elderly needs. In our safe neighborhood , Shine Roundtable, Shine Support Group, Shine Family Night give more opportunity to share opinion , experiences, testimonies and also to spent time and do activities with loved one. I am happy to go work every morning!
Christine Wiechec
23:57 28 Jan 24
Caring and awesome staff who give best care and show love to the residents. Great place to work. I recommend this facility 100%.Great place to work!
Tatyana Metter
23:09 28 Jan 24
I would like to thank the staff of Memory Care at Southlake and his director, Yamba Aime Lulu, for all the care and support they provided not only to my husband while he was in their care, but to his family, as well. It is a difficult job, that requires not only great professional skills, but care and compassion toward the patients.Thank you all very much for all you did! Tatyana
Shelley Keltner
18:13 27 Jan 24
Love this place!!!
Lori Rose
16:46 27 Jan 24
Love this place!
Miriam Ikotama
16:06 27 Jan 24
Working here has been nothing short of amazing, the residents are wonderful.
Yhedidia Lulu
16:02 27 Jan 24
It’s an amazing place to work, and the residents are just wonderful.
Annie Jordan
04:23 27 Jan 24
I couldn't have found a better place for Mom! Discovery Village has proved over and over again to us kids and Mom that we made the best decision for Moms care. She has everything she needs. Physician care, PT, OT, Speech Therapy, excellent dining, excellent caregivers and staff! They love Mom and are so patient and gentle with her! The staff is amazing! I'm always greeted with a smile! My Mom has received excellent care here and at times they have truly gone above and beyond to make sure all needs are met. Any concerns I do have are quickly addressed and resolved!
Brittany Escobar
22:02 26 Jan 24
Discovery Village Southlake is a wonderful place for anyone to reside with great staff like Christian, the Director of Nursing, and LuLu the Memory Care Director. They are loving, caring, attentive... and the most important, make everyone feel like family.
JBT SFSOC
20:22 26 Jan 24
Andres Dominguez
20:10 26 Jan 24
Gladis Fernandez
20:09 26 Jan 24
Handi Andie
20:09 26 Jan 24
Rydriana Lee
20:04 26 Jan 24
Jkok Yumap
20:00 26 Jan 24
